The benefits Helpline - Customer Service & Claims advocacy

The Benefits Helpline provides confidential telephone support to clients, employees, and family members.

Callers Enjoy Fast, Expert Service

Whether it's to solve a claims problem, find a participating provider, discuss a qualifying event, enroll in COBRA coverage, or just get a general benefits question answered, SIG's Benefits Helpline advocates can handle it.

Employers and HR managers enjoy high-level assistance — intervention in carrier disputes, answers to difficult HR questions, and solving administrative hassles.  Better yet, the Benefit Helpline can take over many of the day-to-day questions and issues so that managers and administrators can be more productive.

Customer Satisfaction!

Benefits Helpline advocates successfully handle 94% of all issues during the first call.  When this is not possible, we always follow through.  Helpline advocates have the tools at their disposal, so take advantage of this great service. 

The Benefits Helpline is available 8:00 am to 5:00 pm Monday through Friday. Call us toll-free at 800.946.7066, or in the Seattle area call 206.957.7066. 

Feel free to email questions about our Benefits Helpline to questions@SIGinsures.com.

Quick Links

• Benefits Home Page
  Individual Life/Health
  Business Lines
• Home/Auto Insurance
• Staff Directory
• Email Benefits Department

Value-Added
Benefits Services

• COBRA Service & Administration
  Complete Benefits Website
• Educational Seminars
• Expert Brokerage Services
• Flexible Benefits
• Retirement Plans
• Skilled SPHR-level Support for HR
• Voluntary Benefits