THE BENFITS HELPLINE - CUSTOMER SERVICE & CLAIMS ADVOCACY

The Benefits Helpline provides confidential telephone support to clients, employees, and family members.

Callers Enjoy Fast, Expert Service

Whether it's to solve a claims problem, find a participating provider, discuss a qualifying event, enroll in COBRA coverage, or just get a general benefits question answered, SIG's Benefits Helpline advocates can handle it.

Employers and HR managers enjoy high-level assistance — intervention in carrier disputes, answers to difficult HR questions, and solving administrative hassles.  Better yet, the Benefit Helpline can take over many of the day-to-day questions and issues so that managers and administrators can be more productive.

Customer Satisfaction!

Benefits Helpline advocates successfully handle 94% of all issues during the first call.  When this is not possible, we always follow through.  Helpline advocates have the tools at their disposal, so take advantage of this great service. 

The Benefits Helpline is available 8:00 am to 5:00 pm Monday through Friday. Call us toll-free at 800.946.7066, or in the Seattle area call 206.957.7066. 

Feel free to email questions about our Benefits Helpline to questions@SIGinsures.com.

 

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Sprague Israel Giles, Inc. | 1501 4th Avenue Suite 730, Seattle WA 98101 | Phone: 206.623.7035 Toll Free: 800.526.0635 Fax: 206.682.4993

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